Visitor
•
1 Message
Xfinity account says I have no services
I have been trying to pay a bill and manage my new account, but it says that I have no Xfinity services, and it does not let me manage my accounts
Visitor
•
1 Message
I have been trying to pay a bill and manage my new account, but it says that I have no Xfinity services, and it does not let me manage my accounts
XfinityJeniece
Official Employee
•
3.6K Messages
9 hours ago
Hey there, @user_xdt48e, thanks for reaching out through Xfinity Forums regarding your bill and new account. We would be happy to help ensure everything is set up correctly. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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