Visitor
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2 Messages
Why is your automated system so rage-inducing?
Everything about this is awful in every single way. The woman talks slowly. She sounds almost condescending. It is outrageously difficult to get to a human being.
Comcast, understand this: I am calling because the website doesn't have the answer. I am calling to talk to a human.
I get that you guys want to cut payroll costs as much as humanly possible, but for the love of god can you please make it take less than 500 button pushes and screaming "OPERATOR!" into the phone to get to a human.
Please. Be better.
CCKyla
Problem Solver
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411 Messages
3 years ago
I'm truly apologetic that you had such a hard experience with the automated menu. I can assist you here if you'd like! What's going on?
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CCKyla
Problem Solver
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411 Messages
3 years ago
We're happy to assist you with any questions you have here, and can even make changes to your account if needed. I will pass along your feedback. We are always striving to ensure that our best product is the customer experience.
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