Hello, @user_by6w4k thank you for reaching out over Xfinity Forums. I understand needing to have access to your email communications, and investigating further I found there is a know issues with emails loading into inboxes. Our dedicated engineers are currently working to get this resolved as quickly as possible, and I found a ticket to follow along. Once there is an update I'll follow up with you here.
user_by6w4k, we understand. Can you verify the website you are visiting to access your emails?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJustinC
Official Employee
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1.8K Messages
8 hours ago
Hello, @user_by6w4k thank you for reaching out over Xfinity Forums. I understand needing to have access to your email communications, and investigating further I found there is a know issues with emails loading into inboxes. Our dedicated engineers are currently working to get this resolved as quickly as possible, and I found a ticket to follow along. Once there is an update I'll follow up with you here.
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XfinityFrank
Official Employee
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1.8K Messages
4 hours ago
Hi there, @user_by6w4k! Are you still experiencing this issue?
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EG
Expert
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114.2K Messages
3 hours ago
Concern moved here to the E-mail help section.
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