Regular Visitor
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6 Messages
What happened to the old Home Page?!?!?! The new Discovery Hub [Edited]!!!
Hate the new Discovery Hub. Too many sign in requests. The old Home Page had news, entertainment, all that stuff wrapped into one. Will be changing Home Page to news.google.com. Are you trying to get rid of customers?
user_30b8cd
Visitor
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1 Message
2 years ago
less is more an old quote but in this case less is terrible. the new hub is confusing and a sales page not a homepage
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user_d643a7
Visitor
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4 Messages
2 years ago
It took almost 40 minutes to find my email and TV with this New Discovery Hub Mess! Bring back our Home page where you just click on the icons!! BTW- Why can you no longer contact comcast?? My Bill went up and service got worse!!
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user_9b8c11
Visitor
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1 Message
2 years ago
[Edited: "Inflammatory/Language"]. We already have the service and now you are trying to chase us away. Way to go Comcast! You should try treating your customers better.
(edited)
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user_0f27a6
Visitor
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2 Messages
2 years ago
I agree with everyone. This new Discovery Hub is awful! But comcast/xfinity doesn't care. I have been a customer for almost 30 years. They've done nothing but raise my price and give me less service. I've already started the process of changing my email from comcast and once that is done...I'm getting rid of xfinity for good. Xfinity takes the one thing that actually worked and that I liked (the old homepage) and gets rid of it so that they can push more of their products (which usually don't work like they are supposed to).
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laryb
Regular Visitor
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3 Messages
2 years ago
The Discovery Hub is totally useless. What is really terrible is the process of getting any answers from them. If you call them, you'll have to wait for them to call you back. They will connect you to someone who sounds like they're from India that you can't understand, and when they finally do understand, they haven't got a clue to any answers. Strangely enough, I lost the old homepage on my MacBook with Safari, but as of now, I still get it with Chrome.
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Carla-Kitty
Visitor
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1 Message
2 years ago
Hate the new Home Page. Wow, I guess it's not politically correct to be informative or educational with the news!!! Marketing, Marketing, Marketing. BRING BACK MY HOME PAGE!!
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gay_pierre
New Poster
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3 Messages
2 years ago
I hate it too. Ready to cancel xfinity. Change it back..
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user_194c20
Visitor
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1 Message
2 years ago
the new hub page is awful
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user_4d02a5
Visitor
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6 Messages
2 years ago
First we can't talk to you on the phone anymore, what good are these posts when you don't listen to us you don"t even answer are questions or have any solutions. What I'd like to know is what brilliant mind or minds thought of this [Edit: Inflammatory] home page discovery hub. Perhaps they get lost in there bedrooms or when there sleeping or both. I am [Edit: Language] and all your responses to the posts of "thank you for letting us know because it helps us make improvements" thats a bunch of [Edit: Language].
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computerman2000
Not applicable
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5 Messages
2 years ago
Terrible move. Almost as bad as the Bud Light incident!
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kenelm
New Poster
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2 Messages
2 years ago
Absolutely agree, if Comcast would only do A LITTLE PRE-RELEASE questionnaire of their existing customer base, things like this will not happen. The problem now becomes that they must justify the abhorrent interface they have created and convince us that we should stay with them OR, as is much more likely, go to ANY other interface. I will be saying good bye to Comcast if this is not changed back QUICKLY.
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user_c1decd
Visitor
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1 Message
2 years ago
We pay a few hundred dollars a month for Comcast service and suddenly we get a useless homepage, with no notification. All the Discovery thing does is offer products. No news, no weather, no TV guide, etc. Please bring back the old homepage soon.
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user_6659a0
Visitor
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2 Messages
2 years ago
I spent 2 hours on the phone trying to find out why I couldn't connect to the "real" home page (the Hub page was useless and I felt that I must be being directed to it by mistake). The 3 different people that I talked to had no idea that all of the info on the old home page had been deliberately removed, and kept trying to find the correct link. I finally gave up and assumed that this bug would be fixed in a week or two. It wasn't until I found this forum that I realized that the features that I was looking for had been deliberately removed. If Xfinity doesn't restore the old home page, I will be resetting my home page to something else
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user_6659a0
Visitor
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2 Messages
2 years ago
I'm new to this forum- is it possible to edit comments after you send them?
I see that I didn't specify that the 2 hours on the phone was talking to Xfinity tech support. (getting thru to them is another horror story)
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deathvalleydog
Visitor
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1 Message
2 years ago
Absolutely agree. The "Discover Hub" is horrible. It's nothing but Comcast ads trying to sell you more Comcast products. What marketing "genius" thought this would be a good idea?
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