Peanut52's profile

Regular Visitor

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6 Messages

Friday, June 9th, 2023 6:58 PM

Closed

What happened to the old Home Page?!?!?! The new Discovery Hub [Edited]!!!

Hate the new Discovery Hub.  Too many sign in requests.  The old Home Page had news, entertainment, all that stuff wrapped into one.  Will be changing Home Page to news.google.com.   Are you trying to get rid of customers?

Visitor

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1 Message

2 years ago

I hate new hub< want old page back!

[Edited: All Caps]

(edited)

Visitor

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1 Message

2 years ago

Did Elon Musk start working at Xfinity? Whoever came up with this format needs to kicked to the curb. I miss the old website with the news. Hello CenturyLink here I come.

Visitor

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3 Messages

2 years ago

Is Comcast really that hard up for more money , to have a hub that just sells you something and is useless otherwise , other then trying to sell you something . come on leave the home page alone . we like the old home page the way it is . If we need something we will call you . don't you make enough money already ? trust me , if you do this , you will loose a lot of customers . Is that what you want ?

Contributor

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12 Messages

2 years ago

Bring back the old home page!!

Visitor

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2 Messages

2 years ago

New home page is USELESS!!!  I guess I have to choose another home page with news on it.  Bring back the old home page!!!

New Poster

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5 Messages

2 years ago

Xfinity hub [Edited: "Language"], bring back the homepage 

(edited)

Regular Visitor

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9 Messages

2 years ago

I don't watch tv or movies on my internet !!! I want my old home page back!!!

[Edited: All Caps]

Note: This comment was created from a merged conversation originally titled discovery hub

New Poster

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5 Messages

2 years ago

Is there a way to get my old home screen back? I do not like the discovery Hub. And it takes too many clicks and scrolls to get to my email. 
(And there is no good way to complain about this, topic and tags offered are useless, come on Xfinity, you’re better than this.)

Note: This comment was created from a merged conversation originally titled Discovery hub

New Poster

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12 Messages

There is no way to get the screen back. We customers  have been complaining for over 2 weeks now - to no avail. Email is very slow. I have to sign in several times before being connected. Don't let an Xfinity expert try to tell you about cookies. They are useless "Experts"? Comcast is trying to make money by selling things on the "HUB". They don't realize how many customers they are losing by trying to compete with this useless page that doesn't allow you to navigate except to make a purchase from Xfinity

Visitor

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2 Messages

2 years ago

Anyone having trouble with xfinity homepage? all that's loading is Discovery Hub and I can't change it back to normal homepage. Anyone else?

Note: This comment was created from a merged conversation originally titled homepage

Frequent Visitor

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12 Messages

2 years ago

I am really disgusted with what's going on with Xfinity homepage. And considering saying goodbye to them, but one question remains. Will they penalize me for changing services, even when THEY made me want to, THIS DISCOVERY HUB IS DISGUSTING, changed with no choice or warning.

Note: This comment was created from a merged conversation originally titled RE: Discovery Hub

Visitor

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2 Messages

2 years ago

Wish the homepage would go back to the original. Hating the "Discovery Hub".

Note: This comment was created from a merged conversation originally titled Discovery Hub

Official Employee

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3K Messages

Hey there, thank you so much for your feedback. We are always looking for ways to improve the Xfinity sites for the best customer experience. I will make sure this feedback is submitted. Let us know if there is anything else we can assist you with!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

i had the old home page come back on the computer but it would not let me go to any web pages. it took 3 prompts just to get into my email.

Comcast should at least let us customize the hub  so if we want sports, news, music etc. we at least would have that option not just ads to buy things. 

Frequent Visitor

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13 Messages

2 years ago

After the home page disappeared, I changed my home page to the xfinity log in for email, but now that seems to have also disappeared. So now I have to go to the hub and all the ads and go through several pages to get my email??? Really annoying and a pain. I have seen many postings about people hating the hub and wanting the old home page with news, sports, weather back. IF we want stuff that the hub sells, we'll contact Xfinity - don't ram it down our throats. You have really messed up what used to be a good home page and way to access email.

Note: This comment was created from a merged conversation originally titled old home page replaced with horrible hub

Visitor

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2 Messages

Nothing on the discovery Hub works for me, and Im not going to go thru adds to just check my email, all normal links are dead ends. And the AI is about as customer caring as a bed bug.  Been using Comcast since the year 2000 why I stay with a company that really doesnt care what customers want means its bye bye time.

Contributor

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109 Messages

I am having the same problem getting to my email.  [Edited: "Language/Inflammatory"].  So much for new and approved.  

Visitor

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3 Messages

COULD NOT AGREE MORE!  Half the time, so far, there is no link for email under the account tab. Will sometimes appear if I refresh the page, but not all the time.

I already have your service, I don't need the hub for your advertisement.

BRING BACK THE OLD HOMEPAGE

Contributor

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109 Messages

@user_5d74ae​ Sometimes when I tap on the check email all I get is "Log Out"

Expert

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31.4K Messages

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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