New Poster
•
1 Message
Unlink old address
I have called and chatted with xfinity but no one has been able to unlink my old address from my account.
I sold my home 3 months ago and transferred services to my new address. I try to unlink my old address but it says I need to transfer administrative rights to another user. There is no other user. Can someone help me unlink it?
I sold my home 3 months ago and transferred services to my new address. I try to unlink my old address but it says I need to transfer administrative rights to another user. There is no other user. Can someone help me unlink it?
Again
Expert
•
31.9K Messages
5 years ago
0
0
XfinityJonathan
Official Employee
•
839 Messages
5 years ago
There's some unlinking issue preventing folks from doing so that we're investigating with our development teams.
2
abwanadi1
Visitor
•
1 Message
4 years ago
I need help to unlink an old address on my account but getting an error saying "automatic payments needs to be turned off" yet that account is inactive I can't make any changes to that account anymore.
1
0