R

Saturday, October 14th, 2023 8:03 PM

Closed

Unable to access billing.

I'm logged in. I check billing. It asks me to log in. I log in. It asks me to log in. I log in. It asks me to log in. This has been going on for hours and I am about to find a different service provider.

Official Employee

 • 

2.3K Messages

2 years ago

Greetings @Rydanovich thanks for taking the time out of your day to contact our Xfinity Support Team over our Forums. Please send us a DM with your full name and service so we can look into your login issues. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Peer to peer chat" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

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