Hey there, @user_e7e215, thanks for reaching out through Xfinity Forums regarding your TV services. We are showing that everything has been resolved, and TV services should now be up and running. How is everything working for you?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi there, @user_d8c070! I apologize that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your service still offline?
I am not seeing any concerns with the Xfinity Mobile service. Is your cell phone still not working?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello @user_jkk5ey, thanks for taking the time to reach out. Please rest assured that our engineering teams are completely focused on this widespread interruption. They are working diligently to get everything back online and running smoothly for you as fast as possible!
user_e7e215
Visitor
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1 Message
5 hours ago
tv buffering, not showing channels.
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user_d8c070
Visitor
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1 Message
5 hours ago
Same problem: TV buffering, no signal, Xfinity mobile is out.
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XfinityQuemekia
Official Employee
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1.2K Messages
3 hours ago
Hello @user_jkk5ey, thanks for taking the time to reach out. Please rest assured that our engineering teams are completely focused on this widespread interruption. They are working diligently to get everything back online and running smoothly for you as fast as possible!
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