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user_uxrq6n
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Tuesday, July 15th, 2025 2:45 PM

Transfer Account Ownership

I would like to transfer my account ownership to my roommate as I'll be moving out. The info page says to contact Xfinity but the bot is not understanding me. How do I get the information we'll need to complete? 

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Updated 

14 hours ago

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XfinityAirelle

Official Employee

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2.7K Messages

14 hours ago

 

 
Hi there! Our team will be happy to help you get this process started. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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