1 Message
Text from Real Xfinity Number about an Address that isn’t mine
[EDIT: Image removed due to personally Identifiable Information] I received these texts from Xfinity’s number last night, but the address listed here isn’t mine. I’m concerned because this appears to be from the real Xfinity number. How can I address this and make sure my account hasn’t been compromised?
XfinityFrank
Official Employee
•
1.1K Messages
1 month ago
Hi there, @user_pkql0u! Thanks for reaching out to us here on the Community Forum! We can check and see what may be going on here. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started. Thanks!
0
0