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Switching back to primary user of my account thats under my email
My email is connected to an account and I was primary user.But was switched to secondaryuser
, and now I can't see none of my information.How do I get back to being primary user again
XfinitySara
Official Employee
•
1.6K Messages
22 hours ago
Hey there, @user_c5vw3e! Thanks for coming to the Xfinity Community Forum and for posting your question about changing user roles for an account. You've come to the right place for help! Our team is awesome to work with because we'll always do whatever we can to review and resolve issues, providing you with all the information you need :) Please see the "Change user roles" section of this article, and let me know if that helps! The Primary/Account Holder is the one who can typically edit existing user roles on an account.
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