U

Saturday, December 16th, 2023 11:37 PM

Closed

Seriously

Been with Comcast for the better part of 20 years probably we are a diamond member. We have never had a late bill now I have to change my password and I’ve had to do it three or four times now. This is ridiculous! Y’all need to get [Edited: "Language"] together because there is actually some new services in town so there is some competition, 20 years is a long time to drop but I’m about done with this [Edited: "Language"] …

Official Employee

 • 

2.5K Messages

1 year ago

Hey there, @user_njzlvk thanks for reaching out through Xfinity Forums regarding the issues with your password. We truly appreciate you being a customer of Xfinity for 20 years, and we do not want to lose you as a customer. Here is a link with the details on how to reset your password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password. Were you able to get the password reset? 

forum icon

New to the Community?

Start Here