6 Messages
Recent Sign-in Activity - How do I see full list? What does "K" mean on the list of sign in methods?
Three questions really:
1. When attempting to view Recent Sign-in Activity for my accounts, it implies at the top of the web page that you are able to "View your recent activity from the last 30 days." This doesn't look to be the case though as it only allows you to view one page worth of sign-ins (the most recent 20 attempts). Am I missing something? How do I see the whole list? Also, is there a way to go back further than 30 days?
2. For the secondary account that I was looking into that had the suspicious activity, there are multiple sign ins from a device listed only as "K." What kind of device is this indicating? Also, there were sign ins from this "K" device even following a password reset when I was the only one with the password and my sign ins are showing up separately as PC like they should.
3. In reference to my second question above: How is something other than me signing in following a password reset? Also, is there a way to force sign out devices for an account in order to force a new sign and avoid cached sign in using old credentials?
Lastly @Comcast/Xfinity support answering this: If you don't understand my question PLEASE DO NOT GIVE ME A CANNED ANSWER that has nothing to do with my question. Just refer it to someone who actually knows what I am asking. (You may be wondering why someone would feel the need to add that last part. You SHOULD be wondering why someone would feel the need to add that. It is because it happens seemingly more often than not.)
XfinityRichard
Official Employee
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1.8K Messages
1 year ago
Hi there, @user_3z5ged ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with your sign in questions.. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
To send a direct message [private message]:
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user_513ac8
Visitor
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1 Message
11 months ago
He might send you show someone whipping into a case I need to my account I have the IP address what does k mean
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