Visitor
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1 Message
Reactivating my Comcast email address
I activated my Disney plus, Hulu package using my Comcast email address because I thought I had to. When I went to sign into Disney, it sent a code to my email that I can’t access because my Comcast email has been deactivated, probably for at least a year now. I can’t figure out any way to reactivate my account. Please help me reactive my Comcast email account. [Edited: "Personal Information"] is the address.
XfinityDemitrius
Official Employee
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2.6K Messages
2 hours ago
Hey @user_kulb4f, Thank you for visiting out official Xfinity Forums Community support page. We appreciate you bringing your concerns to us. The Xfinity Email program was sunset and it would not be possible to re-activate an old Xfinity Email address. With using the deactivated and old email address, we recommend contacting Disney+ | Hulu Help Center for support.
You would need to contact and reach out to Disney+ | Hulu Help Center for support in modifying your access credentials.
Disney: help.disneyplus.com
Hulu: help.hulu.com
Please reach out to them and let us know if you need any further assistance from our end. We are always happy to help.
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