Power of Attorney as Manager on an account

I'm getting the runaround with the Security Assurance team. I submitted Power of Attorney documentation and was assisted by the Executive Suppport team to get the documents assigned to the account, but then I was passed over to the Security Assurance team who told me today that they don't have access to the documents and I'd have to go into a physical store which is where I started over a month ago with the Customer Service reps. Is there anyone in the Comcast organization who can help get this resolved?

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XfinityEva

Official Employee

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1.9K Messages

1 month ago

Thank you for taking the time to contact us about this concern. We can definitely help pick up where you left off. Please send us a direct message with your full name and service address to get started.

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user_kzhell

Power of Attorney as Manager on an account

XfinityEva

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