Visitor

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2 Messages

Friday, January 23rd, 2026 2:17 PM

Peacock Prem not showing up being a Diamond Memeber

The Peacock Prem doesnt show up in my rewards benefits. How to i access this perk?

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Official Employee

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2K Messages

2 hours ago

Hey @halju87 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your Peacock reward. I would be more than happy to offer my assistance looking into this further for you. Have you ever redeemed the Peacock reward? 

Visitor

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2 Messages

Hi Janelle, No, i havnt... 

Official Employee

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2.5K Messages

@halju87 Thanks for sharing. Let's try to figure this out together. Please visit this link https://www.xfinity.com/activate-peacock and log in with your primary Xfinity ID and password.

 

 

An Activate Now button at the top of your account if the Peacock Premium offer isn’t activated. Follow the prompts you'll be redirected to the Peacock website to finish activation. If you receive an invalid username or password message, go ahead and change the password for their Peacock account.

 

Once complete, please revisit xfinity.com/activate-peacock and select the Activate Now button again to confirm your email address and password for Peacock. You should receive a message saying the Peacock account is already active. If you do, please visit this link and log in https://www.peacocktv.com/. Please let me know if this works or not.

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