Visitor
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1 Message
peacock activation issue ... account is already linked to another Peacock account
I am trying to activate my Peacock account but I am getting this error: "Your Xfinity account is already linked to another Peacock account."
How do I fix that?
I tried talking on the xfinity chat support but they can't help an there is a delay of 15 minutes for each message so totally useless.
XfinityJustinM
Official Employee
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500 Messages
3 hours ago
Hello @user_jpjh28, have you attempted to log in to the peacock site directly with any other possible emails that could be associated with the account? Our teams are pretty limited as to what we can see with third-party services. I will say that more often than not this issue is due to a different email that may be less often used by customers being attached to the account.
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