Regular Visitor
•
10 Messages
Online account slow and unusable
Trying to do anything with my account is painfully slow.
Just keep getting the 3 dots of death while it is waiting on their back end.
yes I cleared the cache. Completely not useable
Regular Visitor
•
10 Messages
Trying to do anything with my account is painfully slow.
Just keep getting the 3 dots of death while it is waiting on their back end.
yes I cleared the cache. Completely not useable
XfinityJeniece
Official Employee
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2.6K Messages
2 months ago
Hey there, 727Driver, thanks for reaching out through Xfinity Forums regarding your online account. The online account is my favorite way to manage my bill and account details, so I definitely want to ensure it is working for you! What device are you using when you have issues with the online account? Have you tried another device and are you having the same issue? Also, have you tried using the app and is that working?
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Again
Expert
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31K Messages
2 months ago
@727Driver
If you are able try incognito mode without extensions on your browser.
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727Driver
Regular Visitor
•
10 Messages
2 months ago
Chrome and Edge on PC
Safari on iPhone
cleared cache just get the 3 blinking dots trying to load a bill.
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