Visitor

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4 Messages

Friday, September 12th, 2025

No one at xfinity , they are all bots

I have been trying to shut down account ending in [Edited: "Personal Information"] for over a week

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Visitor

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4 Messages

8 hours ago

why you ask to me to sign something then put my name out for all to see?

Official Employee

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2K Messages

8 hours ago

Good morning, @user_73142b thanks so much for taking the time to reach us here via our Xfinity Forums! We would love to help with making any account changes. In the future, we ask that you not send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

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