Visitor

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1 Message

Wednesday, January 21st, 2026 8:36 PM

Need to cancel

I need to cancel my service and doing so via phone is extremely inconvenient due to having an infant. As you can imagine, traveling to a store is even less convenient. Thanks

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Official Employee

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3K Messages

3 hours ago

 

user_at70h8 Hi there! We are sorry you had a hard time getting thorugh on the phone. We are also sad to hear you would like to cancel service, but our team can help. 
 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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