Visitor
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2 Messages
Moving soon and cancelling service
My family will be moving soon and our new residence does not have Comcast as an option for tv and internet. We won't need service as of July 2nd so I need to know when to return the cable boxes and modem and what the cancellation fee would look like.
XfinityAirelle
Official Employee
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2.7K Messages
2 days ago
Thanks so much for letting us know — and congrats on the upcoming move! We can definitely help with this. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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XfinityAmira
Official Employee
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4.2K Messages
2 days ago
Although we hate to lose you user_e8a205, I'm happy we were able to get you all squared away with the account cancellation. Please be sure to create a New Public post for any future needs, we're always here to help.
Thanks, and we wish you all the best!
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