Skip to main content
user_tvczc0
1st Topic

Visitor

 • 

1 Message

Wednesday, July 22nd, 2026 6:03 PM

Modem

I received a modem in the mail which looks identical to the one currently in use. Should I switch them and if so do you have instructions available.

Question

 • 

Updated 

8 hours ago

10

1

0

Oldest First
Selected Oldest First
XfinityJorge

Official Employee

 • 

3.1K Messages

8 hours ago

user_tvczc0 Hello! I hope you are having a great day. If you need help setting up the new modem you can go here https://www.xfinity.com/support/articles/activate-xfi-gateway-app to see all the steps and a video on how to set that up. 

(edited)

0

0

forum icon

New to the Community?

Start Here