Skip to main content
user_nauk9t
1st Topic

Visitor

 • 

2 Messages

10/22/2026 8:38 PM

Login page down

In the last few days, I've experienced numerous occasions the Xfinity login page is down / unavailable. This is NOT my internet connection or desktop, it's on the Xfinity end. Sadly, trying to get a hold of Support requires login - which is IMPOSSIBLE when Xfinity login webpage is DOWN. Is there any way to find out if/when Xfinity login is experiencing problems and resolution ETA. One that doesn't require login. 

Question

 • 

Updated 

3 days ago

39

2

0

Oldest First
Selected Oldest First
XfinityMartyR

Official Employee

 • 

3.8K Messages

4 days ago

user_nauk9t Thanks for reaching out! Are you seeing any type of error message, or code when trying to access the Xfinity site? Also, are you able to access the Xfinity app? 

3

0

user_nauk9t

Visitor

 • 

2 Messages

Just repeated "Problem loading page" errors (below). When the static page does work, I click on the sign in button and get the same error as below. And no, the browser doesn't matter as I've tried Chrome and MS as well. 

Unable to connect

Firefox can’t connect to the server at login.xfinity.com

What can you do about it?

  • The site could be temporarily unavailable or too busy. Try again in a few moments.

Like

Reply

3 days ago

0

XfinityFrank

Official Employee

 • 

2.7K Messages

Thanks for those details, @user_nauk9t. It doesn't look like we are having any widespread issues with logging in to the site. I was just able to test it with my personal account, and it worked. Could you try the direct link here : https://login.xfinity.com/login to see if that lets you log in? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

3 days ago

0

BruceW

Gold Problem Solver

 • 

27.8K Messages

... the Xfinity login page is down / unavailable ...

This happens to me now and then. When it does, rebooting my modem (unplug or power off for a minute or so) often fixes the problem. I don't know why that works, but it's worth a try. 

Like

Reply

3 days ago

0

EG

Expert

 • 

122.5K Messages

3 days ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

0

0

forum icon

New to the Community?

Start Here