Visitor
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1 Message
Login loop
I was watching programs on the computer and laptop but I kept using the loop to log in both the username and password are login correct but why does not load up to watch Xfinity stream on desktop and laptop because of an issue for login loop over and over and over again on both devices.
XfinityEdgardo
Official Employee
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325 Messages
3 m ago
Hi there, @gamez-jose. Thank you for creating a post. Just to clarify, you are having issues logging in to the Xfinity Stream website because when you log in, it continues to loop on the login screen? May I ask what type of troubleshooting you have done? Have you cleared your cache and cookies?
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Sarah100
Visitor
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1 Message
2 m ago
This is the same answer I get over and over. Clearing cache and cookies doesn’t change anything. This problem has persisted for over a year. It would be nice if an Xfinity engineer looked into this and fixed it.
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