Login Loop: When Is Comcast Going To Fix This?

@Patrick20, 

I'm happy to know you are no longer having this problem.You're right, there was a recent known issue that was resolved, but some people are still having issues that need further troubleshooting. Let us know if there's anything we can assist you with in the future. Take care. 

@ComcastChe

I am having the same issue as well but it won't let me message you privately, unless I am just missing something there is no option to send you a PM

Hi @tymartindale94! 

Thanks for letting me know you're having this issue as well. You weren't able to send a private message because you had not yet posted publicly. Since you were able to post, I do see your message was successfully sent. Because we assist each customer in the order each request is received, I will be replying to your message shortly. Thank you for your patience. 

Having the same login loop issue.

This is also an issue for me as well

Same issue, will send PM

@ComcastChe Would you be able to help me as well? I just opened my account and I'm trying to set up auto pay but I can't log in cause of the loop. Thanks.

@bsw1026, @Av1758, @searmfield, and @ar052944, 

I can investigate your issues as well. If you haven't already, please send me a private message with the information I requested and I will reply to each of you in the order of which your message is received. The information needed to investigate this is below: 

1. Your first and last name (and the account holder's full name if different than yours).
2. The phone number associated with your account
3. The affected Comcast username
4. The third-party email address (Gmail, Yahoo, iCloud, etc.) associated with your account 
5. The timeframe you started your account.
6. If this was a transfer of service, please verify your previous and current address. 

To send a private message click on my name "ComcastChe", then click send a message.

Of course, I can @Superstition. Just shoot me a private message with the requested info and we can go from there. Chat with you soon! 

@ComcastChe 
I am having the same issues. I will PM you

Someone help please. Have been stuck in this login loop for over a month, and i am unable to send private messages.. I honestly do not know what to do anymore.. any suggestions would be great. Thanks

Hi @ShaunRN, since you have posted on this public thread you should now be able to send me a private message with the information I requested so I can begin troubleshooting. 

That's fine @IJustWannaLogIn. I'll answer your message in the order of which it was received. Chat with you soon. 

Ok! Chat with you soon @boom96.