Visitor
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3 Messages
Log in issue
I recently setup an Xfinity account, and am able to log into, but unable to actually view any "account settings" or "view my bill". Every time I try to access those sections, I am either provided a page that says, "hmm, the page didn't load correctly xfinity," or, "Sorry - Communication error has occured," and then brought back to the log in page.
Any assistance on how to resolve this would be greatly appreciated.
CCSean1
New Problem Solver
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318 Messages
4 years ago
Hello @intotheAM408, thank you for taking the time to reach out to us on the forums I hope you are doing well! I can understand the frustration this causes not being able to access all your account information and this is not the experience we want you to have as a valued member of the Xfinity family. You have reached the right team to help!
Can you send us a direct message with your first and last name and address so we can assist?
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