Good morning @user_mnw58z, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am very sorry to hear about the issues you are having with accessing your account, but you have come to the right place for assistance with this issue. Are you trying to log into your account on the Xfinity website when you are getting this error?
Have you tried clearing cache and cookies @user_mnw58z, or tried using a private browser window?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeff
Official Employee
•
910 Messages
1 day ago
Good morning @user_mnw58z, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am very sorry to hear about the issues you are having with accessing your account, but you have come to the right place for assistance with this issue. Are you trying to log into your account on the Xfinity website when you are getting this error?
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