Visitor

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1 Message

Wednesday, September 24th, 2025

I would like to speak to someone about my account I had.

I would like to speak to someone about my account I had.  It has gone to collections.

I never received a bill or anything!  [EDITED: Personal information]

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Official Employee

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1.7K Messages

21 days ago

Hi there, @user_zsrvaz! Thanks for reaching out to us here on the Community Forum. We can check into this issue for you. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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