ashucn's profile

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2 Messages

Fri, Sep 18, 2020 1:00 PM

I want to add my spouse to my billing account.

Please help @ComcastMichael . Thanks!

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Accepted Solution

ComcastJonathan

Official Employee

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839 Messages

8 m ago

Hi @ashucn, please read the stickied post on this subforum:

 

https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Top-Identity-Troubleshooting-Steps-START-HERE-BEFORE-POSTING/td-p/3366881

 

Here's the section you need:

 

Invite someone to your account https://customer.xfinity.com/users/add-user

  • You must be signed in as the primary
  • This is very helpful if you want them to have their own sign-in credentials and to be recognized when they go to a retail Xfinity store. Make sure you assign them the right role.
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New Poster

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2 Messages

8 m ago

Thank you @ComcastJonathan !

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