I keep getting the error message "Hmm, the page didn't load correctly Try refreshing the page, if the problem persists, try again later."
Whenever I try to access my account information, I get the error message "Hmm, the page didn't load correctly. Try refreshing the page, if the problem persists, try again later." I tried to do what this article says to fix it: https://www.xfinity.com/support/articles/create-xfinity-usernam, linked to me by: https://forums.xfinity.com/conversations/signin-and-account-management/my-account-page-error-hmm-the-page-didnt-load-correctly-try-refreshing-the-page-if-the-problem-persists-try-again-later/61dee5c4e41a4a46af4316e6. However, this didn't work. Whenever I try to enter the Xfinity code that was sent to me, I get the error message "This information doesn't match our records. Try again or contact us and one of our agents will be happy to help you." Any help would be greatly appreciated.