Once you've signed in to one of your accounts using your ID, you can go into the 'Your Account' section then click on the 'Manage and Link Accounts' option. You'll need to enter some info for each account to find it, and the system will allow you to verify each account then link it to that primary ID.
Once linked, you can select which account you wish to look at whenever you're logged in at Xfinity.com or the Xfinity App.
If you need additional assistance or have questions, just let us know. We'd be happy to assist further. 😀
@user_krmp7x Does the Primary Xfinity ID on that missing account match the others? Or does it have a different Primary Xfinity ID?
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XfinityCliff
Official Employee
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409 Messages
6 hours ago
Hello @user_krmp7x, and thank you for posting such a great question on our Xfinity Community forums!
You can actually manage multiple accounts with a single Xfinity ID by linking them on the Xfinity.com website.
You can find detailed instructions on how to do that here: https://www.xfinity.com/support/articles/switching-between-multiple-accounts
Once you've signed in to one of your accounts using your ID, you can go into the 'Your Account' section then click on the 'Manage and Link Accounts' option. You'll need to enter some info for each account to find it, and the system will allow you to verify each account then link it to that primary ID.
Once linked, you can select which account you wish to look at whenever you're logged in at Xfinity.com or the Xfinity App.
If you need additional assistance or have questions, just let us know. We'd be happy to assist further. 😀
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user_krmp7x
Visitor
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3 Messages
5 hours ago
I have six Xfinity accounts at different locations of our second homes. I do not see one of them on there. How do I get that manually entered
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