Hulu / My Disney Activato Issue

This does not work. The option to activate is not available. No activate button. 

@user_4g3dt0 Wow, that should only happen once they've been activated. Are you able to try the link xfinity.com/yoursubscriptions on another device? 

No I've tried multiple devices and emails none work. They all want me to reactivate with a paid subscription. 

@user_4g3dt0    Thanks, they would only be like that when they've been activated. What happens when you try to sign in to stream the content with your Xfinity username? 

The same thing it wants me to pay to activate the subscription. 

Thank you for giving that a try @user_4g3dt0 let's check out your account directly, may I please ask that you send us a direct message with your full name and service address? 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it