The concern is not "Home Networking" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hey there, user_ppcgqj, thanks for reaching out through Xfinity Forums regarding changing ownership on the account. Here is a link with the steps, https://www.xfinity.com/support/articles/account-ownership-change. We would be happy to help with getting this process started.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
EG
Expert
•
110.8K Messages
10 months ago
The concern is not "Home Networking" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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0
XfinityJeniece
Official Employee
•
3.1K Messages
10 months ago
Hey there, user_ppcgqj, thanks for reaching out through Xfinity Forums regarding changing ownership on the account. Here is a link with the steps, https://www.xfinity.com/support/articles/account-ownership-change. We would be happy to help with getting this process started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
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