Regular Visitor
•
10 Messages
How Do I Change Account Ownership Between Spouses
We need to change account ownership from one spouse to the other. We have already the changed primary user and associated rights, but we need to change the actual owner of the account.
Accepted Solution
CC_Tony
Retired Employee
•
1.4K Messages
1 year ago
@J-D-N Hello! Welcome back to the Xfinity Forums. We can submit the request for the change for you. You will need the documentation listed below:
1. Consent to Transfer Account Form filled out by current and new account holders (emailed after request is submitted)
2. Valid Government issued picture identification (driver’s license, passport, etc.) for both
current and new account holders
Please, send us a Direct Message with your name and address, so we can get this started for you.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon in the upper right corner or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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