Visitor
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1 Message
Hmm something went wrong
Just made a new account and wouldn’t let me verify phone number or email address. All I get is the message “hmm something went wrong” and now when I try to sign in it wants to verify my phone number but when I do it says “doesn’t match our records” My roommates do have an account at the same address but they’re leaving and taking wifi with them. Need to get my pan set up
CCJennifer
Problem Solver
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743 Messages
3 years ago
Hello @user_2c609c! Thank you for reaching out to us on our community forum. I realize how important it is to be able to access your account online. Could you please send our team a direct message with your full name and full address? I'll be happy to look into this for you.
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