Visitor
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2 Messages
Error message
I keep getting the message on my iPad : “Password incorrect. Enter the password for the IMAP account “Comcast”. Despite using the correct password (I used it to sign in here) , it continues. What do you recommend?
Visitor
•
2 Messages
I keep getting the message on my iPad : “Password incorrect. Enter the password for the IMAP account “Comcast”. Despite using the correct password (I used it to sign in here) , it continues. What do you recommend?
XfinityJeff
Official Employee
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692 Messages
2 hours ago
Good morning @user_jrfg6b, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issue you are having with the email on your iPad, but you have come to the right place for help. Have you tried going into the settings for the email account on the iPad and reentering the password? If you have tried that, and it did not work you can also remove the account from the iPad, and then add it back on, that will usually fix a lot of these types of issues.
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