Visitor

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1 Message

Wednesday, September 2nd, 2026 11:05 PM

Error code for Peacock

I recently moved to a streaming package and already unlinked my old account number from my profile. I am completely locked out of Peacock by error PPG_0017. I need a Tier 2 specialist to open an ECM ticket to clear the stuck activation token on my identity.

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Official Employee

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2.9K Messages

1 hour ago

Hey @Courtneyxdiane, Thank you for visiting our official Xfinity Forums Community support page. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Peacock Premium streaming service. Do you currently pay for an Xfinity StreamStore bundle that includes Peacock, or receive it via NOW TV, Xfinity Membership status, or having our Xfinity 1 Gig Internet or higher speed tier?

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