1 Message
E-mails in Sent Folder
I noticed recently that my sent folder only shows sent e-mails back to Jan 29th, it is Feb. 10th. I have checked the e-mail settings in the Comcast Web App as well as on my laptop using MS Outlook. I have checked my iPad for settings as well. Looking for help understanding what's going on.
XfinityDemitrius
Official Employee
•
1.5K Messages
10 hours ago
Hey @user_yiy994, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. I would be more than happy to offer my assistance looking into this further for you.
Are you missing emails within your sent folder online through the Xfinity Email web portal and on your third-party email client? Would you be able to quickly make a new email and send it to yourself to see if you can successfully see the email within the sent folder and the inbox as well? Please try this through the Xfinity Email web portal and your third-party email client to see if one or either works for troubleshooting.
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