Visitor

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5 Messages

Thursday, June 25th, 2026 1:55 AM

Email upgrade

Why do I keep getting emails telling me to upgrade my email to Yahoo email and none of the links I follow Work. Then when I login and ask Xfinity assistant It says that my email is not ready to upgrade? What is going on?

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Official Employee

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2.7K Messages

9 hours ago

Hey @user_a6c0ca, Thank you for visiting our Xfinity Forums Community support page. We appreciate you showing interest in the Xfinity Email transition to Yahoo Mail. Can you please visit https://www.xfinity.com/email and select the 'Sign In' button to see if that allows the transition to take place? 

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