Difficulty with transfering admin rights on existing account
I am moving in with my parents for a while and am leaving my apartment, where I am the primary account holder for our Internet services. It would be easiest to simply transfer the admin rights to another person in my house, who is already a manager on the account. However, whenever I try to "transfer admin rights" through my Xfinity account, I get a "Unknown Provisioning Service Error" message. I'm not sure what else to do in this situation, as I am moving out officially in less than a week. It seems like cancelling Xfinity is an ordeal and might result in me paying a cancellation fee. Additionally, if I choose to go this route, how long will it take for Xfinity to cancel my services? Help please.