Visitor
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4 Messages
Communication Error when accessing My Account
I get a communication error when clicking on my account. I am unable to log into the mobile app
Visitor
•
4 Messages
I get a communication error when clicking on my account. I am unable to log into the mobile app
Accepted Solution
XfinityEthan
Official Employee
•
513 Messages
1 m ago
Hi, @user_57c11b. There is an issue with creating ID's and attaching to the account and if you can visit https://comca.st/3vjVGzX and go through the process it should do the trick. Let me know if you need assistance.
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