mick7's profile

Regular Contributor

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165 Messages

Thu, Dec 3, 2020 11:00 AM

Comcast home page "sign in"

Greetings to the Forum,

When I power up my computer, the Comcast home screen appears like normal, and my name appears in the right upper corner showing I'm signed in.  However, every time I do a search of any topic and go back to the Comcast homepage, my name is replaced with "SIGN IN".  I sign in and we do this everytime I leave the homepage. I can fix it by refreshing the homepage, but, this is starting to get old fast.  Any one have a suggestion on how to get this issue back to normal.  Once you sign in, you stay signed in...   Mick 7

Responses

Regular Visitor

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4 Messages

5 m ago

On home PC, I noticed this problem too with the Sign-in self-signing out and scatters any custom favorites to duplicates of omissions!  Hope all progressively moves towards consumer controls.

Official Employee

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839 Messages

5 m ago

Please start with Top Troubleshooting Scenarios - START HERE BEFORE POSTING 

and let me know if you're still having issues, thanks!

I am an Official Comcast Employee.
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