Comcast email not working on new iphone

I updated to a new iphone and now my email won't work on the phone and it says the server is not responding. I tried deleting and redoing the settings and still won't work. I don't really know what else to do to get it to work but its going on 4 or 5 days of error messages.

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XfinityJeniece

Official Employee

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3.7K Messages

1 hour ago

Hey there, @user_auaeca, thanks for reaching out through Xfinity Forums regarding your email issues. Is it only on the new iPhone you are having issues with your email? Are you using a third-party client to access your email like the Mail app, or how are you accessing it?

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user_auaeca

Visitor

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2 Messages

yeah only on the phone, if I login through webmail or anything I am still able to get new message

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60 minutes ago

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XfinityJeniece

Official Employee

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3.7K Messages

user_auaeca

How are you attempting to access your email? Are you using a third-party app?

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5 minutes ago

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user_auaeca

Comcast email not working on new iphone

XfinityJeniece

user_auaeca

XfinityJeniece

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