Hey @miken54 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the forums' username. It looks like your username has now been updated from what it was originally showing. Is there anything else we can assist you with today?
Thanks. You did exactly what was needed. I sincerely appreciate it.
I would like to talk/chat with someone who may be able to help me with the cost of my Xfinity internet service. A two year promo expires this month on my internet, the new price is much higher than expected, the bundle discounts have gone away, so I would like to see if the current 5-year price lock-in promos might be available since I’m a 28 year customer. I realize I need to do this through a reply to whomever may contact me. Please have someone contact me via this forum. Thanks again.
My team can absolutely assist you with this, miken54. To discuss promotional offers, please send us a Direct Message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
XfinityJanelle
Official Employee
•
2.1K Messages
8 hours ago
Hey @miken54 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the forums' username. It looks like your username has now been updated from what it was originally showing. Is there anything else we can assist you with today?
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