Visitor
•
1 Message
Change ownership of account
I would like to change ownership of my account to my mother, and I've been searching for how to do so but been unable to get anywhere. Thank you.
Visitor
•
1 Message
I would like to change ownership of my account to my mother, and I've been searching for how to do so but been unable to get anywhere. Thank you.
XfinityDemitrius
Official Employee
•
1.8K Messages
2 years ago
Hey! We would be more than happy to verify eligibility and start the account change process. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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