Visitor
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1 Message
change account ID
How do you change an account ID and remove an ex husband's name from the account. I am tired of signing in to my account and seeing my ex husband's name.
Visitor
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1 Message
How do you change an account ID and remove an ex husband's name from the account. I am tired of signing in to my account and seeing my ex husband's name.
XfinityJustinM
Official Employee
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57 Messages
14 hours ago
Greetings @user_beaums ,
Thank you for bringing your question to our community forum as I am sure you are not alone in needing to know how to get your Xfinity ID information updated. Rest assured you have come to the right place, and I will share great articles below with detailed instructions on how to make this kind of changes.
Use this article to locate, and update your account information in the Xfinity App: https://www.xfinity.com/support/articles/how-to-change-your-username
Use this article to learn how to add/remove friends or family members from your Xfinity account: https://www.xfinity.com/support/articles/primary-and-secondary-accounts
Pro-tip: Make sure you are listed as the primary on the account.
Please let me know if this helps or if you need additional guidance.😀
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