Visitor
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1 Message
Can't sign into new Peacock account after moving
I moved recently and instead of moving services to my new address, the person at the xfinity store just created a new account for me. I'm trying to login to my new Peacock account however it just keeps going back to my old account. Can someone please fix this?
My old address is:
[Edited: "Personal Information"]
My new address is:
[Edited: "Personal Information"]
(I just moved next door)
XfinityJeff
Official Employee
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1.4K Messages
1 day ago
Good morning @Xero_Hero, and thanks for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issues you are having with Peacock at your new address, but you have come to the right place for assistance. When you go to the Streamstore website, does it show Peacock, and if so does it say that activation is needed?
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