Good evening @user_cvrbv1, and thank you for reaching out on our Community Forums with your Peacock concerns. You can activate your Peacock Premium by following the steps below:
Hi there @Shatter004! WE are so glad to hear from you and happy to help in any way that we can. Please feel free to shoot us a private message detailing your issue, and we can get to work on this for you right away.
To send a "direct message" / "private message" message to Xfinity Support:
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAlyssaA
Official Employee
•
2.1K Messages
2 years ago
Good evening @user_cvrbv1, and thank you for reaching out on our Community Forums with your Peacock concerns. You can activate your Peacock Premium by following the steps below:
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Shatter004
1 Message
1 year ago
It doesn't work. Keeps saying another email attached...
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