Can’t link peacock premium account

I get peacock premium through Xfinity internet service but can’t link the accounts?

Responses

XfinityAlyssaA

Official Employee

•

1.8K Messages

11 months ago

Good evening @user_cvrbv1, and thank you for reaching out on our Community Forums with your Peacock concerns. You can activate your Peacock Premium by following the steps below:

Visit xfinity.com/activate-peacock and sign in with your Xfinity ID and password.
Select the Activate Peacock button. You’ll be directed to peacocktv.com.
Enter the email address and password for your Peacock account.

0

S

Shatter004

1 Message

7 months ago

It doesn't work. Keeps saying another email attached...

1

0

Hi there @Shatter004! WE are so glad to hear from you and happy to help in any way that we can. Please feel free to shoot us a private message detailing your issue, and we can get to work on this for you right away.

To send a "direct message" / "private message" message to Xfinity Support:

• Click "Sign In" if necessary

• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

• - An "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

7 months ago

0

Sign-In and Account Management

user_cvrbv1

Can’t link peacock premium account

Was this helpful?

XfinityAlyssaA

Shatter004

XfinityArmand

New to the Community?