Can't get phone verification code

@XfinityCliff​ nothing from my phone is, or could be blocking messages from Xfinity. I get short code messages and notification from everyone else. It seems to be very specific to Xianity codes and has been the same on a few different phones. I was finally able to get email verification back to working again, but still can't get phone verification working. 

It seems odd that it's specific to 'Xfinity' codes @user_xjwpqx, typically such issues affecting one individual are isolated to device related or 'number' related application issues such as Filtered Messages: If one source is considered an unknown sender, your phone's OS might silently move the message to a "Spam and Blocked" folder instead of notifying you depending on how it is set up.  

As you've stated that you're our mobile customer, it would be self-defeating for 'us' to prevent 'our' messages from going to your phone, so the former is more likely. 

Can you tell me what make and model of phone you have, and what the version of the O/S for that phone is?

I had this issue starting when I was on ATT using my Samsung A52 with Android 10-13 and now on my Motorola Edge with Android 16. I have Spam blocking turned off, blocking of unknown numbers turned off and no additional apps installed that would block just Xfinity. The phone uses Google Messages and I've checked and re-chekced all sms settings there and nothing should be blocking just these messages. All my contact information is up to date. I occasionally have delays from a few sources but Xfinity phone verifications is the only one that I know for 100% certain does not come through. 

Thanks for those details!  And have you had the same phone number throughout this entire issue? (Don't tell me the actual number here I just need to know if its been the same one.) 

Yes same number - I never tried changing the primary to use the secondary on my account because I don't always have that phone