Contributor
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48 Messages
Cant add NOW TV to account
Everytime I try to add NOW, I get directed to an error page. I start here "https://www.xfinity.com/nowtv?intcmp=DMC%3AUPS%3AMA%3ASUB%3AGEN%3AVID%3ACOM%3ANA%3Aliv%3A51115353594"
sign in, and it directs me to error page. Am I not allowed to sign up for NOW TV?
"Please contact us and one of our friendly and knowledgeable representatives can help"
XfinityFrank
Official Employee
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1.1K Messages
8 months ago
Hi there, KatieD! Thanks for reaching out here on the Community Forum! You should be eligible to sign up for NOW TV as long as you subscribe to XFINITY Internet and have an account in good standing. More details here : https://www.xfinity.com/support/articles/now-tv-overview
If you are continuing to get an error, we would be more than happy to jump in and help! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started. Thanks!
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XfinityFrank
Official Employee
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1.1K Messages
8 months ago
@KatieD , Thanks again for your interest in NOW TV and for working with me to figure out eligibility! For anyone that comes across this post, you can find details about NOW TV here: https://www.xfinity.com/support/articles/now-tv-overview and sign up here : https://www.xfinity.com/nowtv
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